Terms of Service

1. The Service

Exponent Leads provides software that lets you configure and operate AI “teams” — automated agents that perform marketing, outreach, research, and related tasks on behalf of your business within the limits and approvals you define. The Service may include features that connect to third-party platforms (such as email, calendar, advertising, messaging, and social accounts) that you choose to authorize. We may add, change, or remove features over time.

2. Eligibility and accounts

You must be at least 18 years old and able to form a binding contract to use the Service. You agree to provide accurate account information and to keep it current. You are responsible for safeguarding your login credentials and for all activity that occurs under your account. Notify us promptly at security@exponentleads.com if you suspect any unauthorized use.

3. Your AI team — authorization and control

You decide what your AI team is permitted to do. Automated actions run only within the scopes, limits, approvals, and connected accounts you configure, and you may pause, modify, or disable any automation at any time. You acknowledge and agree that:

• You are solely responsible for the configuration of your AI team and for any messages, content, campaigns, or other actions it produces or sends on your behalf.
• AI-generated output may be inaccurate, incomplete, or unsuitable for a given purpose. You are responsible for reviewing output before relying on or distributing it.
• You will obtain all consents and provide all disclosures required to contact recipients and to process the data your AI team handles.

4. Your responsibilities and compliance

You are responsible for your use of the Service and for complying with all laws and regulations that apply to your business and your communications. This includes, where applicable, laws governing email marketing (such as the CAN-SPAM Act), telephone and text messaging (such as the TCPA), automated calling, advertising, consumer protection, intellectual property, and privacy. You are also responsible for complying with the terms and policies of any third-party platform you connect to the Service.

5. Acceptable use

You agree not to use the Service, and not to permit anyone using your account to:

• Send spam or unsolicited communications, or engage in deceptive, fraudulent, harassing, or abusive activity.
• Violate the rights of others, including intellectual property, privacy, or publicity rights.
• Upload or transmit malware, or attempt to gain unauthorized access to the Service or to other accounts, systems, or networks.
• Reverse engineer, resell, or use the Service to build a competing product, except to the extent this restriction is prohibited by law.
• Use the Service in any manner that violates applicable law or the terms of a connected third-party platform.

6. Your content and data

You retain ownership of the content, data, and materials you submit to or generate through the Service (“Your Content”). You grant us a worldwide, non-exclusive license to host, process, transmit, display, and otherwise use Your Content solely to provide, maintain, secure, and improve the Service and as described in our Privacy Policy. You represent that you have the rights necessary to grant this license and that Your Content does not violate these Terms or any law.

7. Third-party services

The Service can integrate with third-party products and platforms that you choose to connect. Those services are governed by their own terms and privacy practices, and we are not responsible for them. Your use of a connected service is at your own risk, and you may disconnect it at any time, which revokes our continued access to it going forward.

8. Fees and billing

Paid plans are billed in advance on the cycle you select (for example, monthly or annually) and renew automatically unless cancelled before the renewal date. Current pricing, credits, usage limits, and plan details are described on our Pricing page or in your order. Unless required by law or stated otherwise, fees are non-refundable. We may change pricing prospectively, and we will give you reasonable notice of changes that affect your current plan. You are responsible for any applicable taxes.

9. Trials and beta features

We may offer free trials or features identified as beta, preview, or early access. These are provided “as is,” may change or be discontinued at any time, and may be subject to additional terms. We may limit or revoke trial access at our discretion.

10. Intellectual property

The Service, including its software, design, and content (excluding Your Content), is owned by Exponent Leads and its licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service in accordance with these Terms. We welcome feedback, and you grant us the right to use any feedback you provide without restriction or obligation.

11. Suspension and termination

You may stop using the Service and cancel your plan at any time from your account. We may suspend or terminate your access if you breach these Terms, fail to pay fees, or use the Service in a way that poses a risk to us, other users, or third parties. Upon termination, your right to use the Service ends. We will make Your Content available for export for a reasonable period where practicable, after which we may delete it in accordance with our Privacy Policy and applicable law.

12. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT AI-GENERATED OUTPUT WILL BE ACCURATE OR SUITABLE FOR YOUR PURPOSES.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, EXPONENT LEADS AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

14. Indemnification

You agree to indemnify and hold harmless Exponent Leads and its affiliates from any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or related to Your Content, your use of the Service, your AI team’s actions, or your violation of these Terms or applicable law.

15. Governing law and disputes

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules. You and Exponent Leads agree that the state and federal courts located in Collin County, Texas will have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service, and you consent to personal jurisdiction and venue in those courts, except where prohibited by applicable law.

16. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will notify you by a reasonable means, such as by email or through the Service, before they take effect. Your continued use of the Service after changes become effective constitutes acceptance of the updated Terms.

17. General

These Terms, together with our Privacy Policy and any order or plan details, are the entire agreement between you and us regarding the Service. If any provision is found unenforceable, the remaining provisions will remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

18. Contact

Questions about these Terms can be directed to legal@exponentleads.com, or by mail to Exponent Logic Solutions Inc. (operator of Exponent Leads), Frisco, Texas.